Pond FAQs

How does the Nexus Automatic Waste Valve Relay work?
This video will show you how the Nexus Automatic Waste Valve Relay works. This will help you to troubleshoot any issues you may have encountered along side our other troubleshooting videos for the Nexus Automatic Control Box.
My Nexus is not draining to waste when valve is opened.
Remove the outside union on the waste ball valve, open the valve, if no water pours out the blockage is under the Nexus, carefully push a suitable stick (such as a cane) and release the blockage, you can also remove the Eazy and access the pipe from ...
The K1 Micro in the Nexus Eazy doesn’t move well during the cleaning cycle
The reasons for this could be one of the following: The air pump is not powerful enough (see Air Pump Recommendation on page 4) There isn’t enough water in the Nexus – check that you used the cleaning pipe to maintain the level on a pump fed system...
I have an Ammonia and / or Nitrite reading.
A typical filter can take approximately 8 weeks to mature. During this time Ammonia and Nitrite levels will rise and fall. This process can be accelerated by using PUREPOND. If you still experience Ammonia and Nitrite readings after this period of time...
I am using a Nexus, my pond has been running for longer than 2 months and my water is cloudy, why?
It is important that the Eazy is flushed a minimum of 2 times during cleaning. This ensures that all the debris collected is flushed out to waste. If the unit is only cleaned once some debris can be returned to the pond, clouding the water. Flush the...
My Nexus is blocked with media/debris between the eazy and the main chamber
To clear the block you will need to drain down the outer chamber and clear the kiss points with a small flat screwdriver.

You will then need to refill the filter, the media should float up so it can remove by hand.
My media is not circulating as good as what it was in the outer chamber of my Nexus.
You will need to check to see if your Airpump is working as it should be. The airline holes may have become blocked with limescale. To rectify this you will need to drain down the outer section and check the airline for any blockages.
What is Nexus Automatic?
The Automatic is a separate system which can be fitted to Nexus filters, to enable automatic cleaning. By combining timers and automatic valves, Nexus can be converted and set to clean itself, as little or as often as required. It can be set to clean...
How do I set a Nexus Automatic to clean at a set time each day?
As its an analogue timer the cleaning frequency will be purely based on time so for example once every 24h, you can dictate the time by pressing manual clean at say 6pm and then it will automatically clean at 6pm the following day. On a twice a day clean...
Is EazyPod a complete filtration system? Will I need anything else?
EazyPod is a complete mechanical and biological filter, trapping debris and breaking down biological waste from fish. A basic EazyPod on its own is not supplied with a pump (to pump water to it from the pond,) or an airpump, to clean it. You’ll also ...
What is EazyPod Automatic?
EazyPod Automatic is an EazyPod which can automatically clean its own media. Available with or without UVC, EazyPod Automatic has a control box which can be set by the user to clean itself on a timer, as little or as often as they require. EazyPod Automatic...
Can EazyPod be run gravity-fed?
The EazyPod and EazyPod Air can be converted to gravity feed, there are instructions on how to do this in the EazyPod manual which can be downloaded ...
Media is escaping and being discharge to waste when cleaning my Eazypod
This can happen if the outer steel mesh is slightly out of position, this sometimes happens during transit, remove all of the media from the biological chamber (this will stop any media becoming trapped when you tap the mesh back into place), with a ...
How can I extend the cleaning cycle from 6 minutes to up to 10 minutes on my Eazypod Auto?
You first need to remove cycle timer sticker and then increase the dial from 60 to 100 so that the cycle time would increase to 10 minutes from the original 6 minutes.
What volume of water is send to waste in my Eazypod during a cleaning cycle?
Approx 80L of water is send to waste during each cleaning cycle.

Please see the manual for more information.
Too much maintenance, poor clarity, or EazyPod overflowing
Make sure that you haven’t exceeded the maximum flow rate. Please ensure that the EazyPod has gone through a minimum of 2 to 3 cleaning cycles.
Can you retro fit an Eazypod?
How can I extend the draining time of my Eazypod Automatic?
To extend the time that the waste valve is open you can change the setting on one of dials on the timers inside the auto box. The bottom dial on the right hand timer is set at 30%, if you change that dial to 20% or 10% the waste valve will open sooner...
Why does waste water not drain when the tap on the waste valve assembly is open on my Tempest filter?
The white end cap at the bottom of the filter may be full of waste. It is possible to clear this by switching off the pump and unscrewing the waste valve assembly, allowing you to clear the blockage.
Can the inside of the Tempest filter be cleaned?
The white end caps at the top and bottom of the filter are glued on. It is possible to unscrew the waste valve assembly at the bottom of the filter once the pump is turned off and the filter has been emptied during a cleaning cycle. This will allow you...
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