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Our last shipping day for online orders will be Wednesday 18th December, 2024 by 12:30. Orders placed after that will be dispatched from Wednesday 8th January 2025.
A fault code is displayed on the Varipump controller
The controller can display a fault code if the pump develops a problem. Download the fault code troubleshooting guide at the bottom of this page to identify the issue.
If your Varipump was manufactured before 2021, the fault codes are:...
How do I replace the waste ball valve on my EazyPod
If you have one of the Mk1 EazyPods with a ball valve, you will need to buy a Single Union Ball Valve and a ...
Do I need a high pressure circulation pump for my K+ Advanced Filter?
No, one of the great advantages of the K+Advanced Filters is they produce very little back pressure, so you can use a lower wattage pump saving you money!
How do I change the electromagnet on an Airpump?
To change the electromagnet on your airpump, follow the steps below or watch our YouTube video here:
How much media does NexusPlus have/need?
The Nexus 220+ comes with 18 litres of K1 Micro in the Eazy (inner chamber,) and 50 litres of K+Media in the outer chamber.
The Nexus 320+ comes with 20 litres of K1 Micro in the Eazy (inner chamber,) and 100 litres of K+Media in the outer chamber.
...
My K1 Micro stays on the surface of the water in my Eazypod and will not sink
The K1 Micro when brand new is buoyant and will want to float on the surface of the water. This is perfectly normal. As soon as fish have been added to the pond it takes the K1 Micro approximately 24 to 48 hours to absorb the water and become semibuoyant...
How often should I dose my pond with Pure Pond Bomb?
A Pure Pond Bomb should be used as and when required to rapidly address biological and clarity issues. You cannot overdose the pond with Pure Pond Bomb, and you could continue to use Pure Pond Bombs repeatedly if you prefer. However we recommend, for...
Why is the water level in the Nexus outer chamber much lower than in the inner chamber?
• The pump could be too powerful, so the Nexus+ is being emptied before the pond refills it by gravity.
• There could be a blockage in the transfer port between the inner and chamber and the outer chamber. You need to back flush it. You can download...
What size pump do I need for my Nexus?
Maximum recommended flow on the 220 is 10,000lph and the 320 is 13,000lph, however suggested flow rates are lower. Slower is better for fine removal and clearer water. Aim to turn over your pond volume every two to three hours. The Evolution Aqua Varipump...
What is the benefit of a moving bed?
Moving bed media has many advangates over traditional static bed filters including a huge surface area which is always exposed to maximum oxygen and food for the bacteria, self cleaning media as it tumbles, and the world famous protected surface area...
How do I clean my Tempest filter?
Follow the steps below to clean the Tempest filter:
STEP 1: Switch pump off.
STEP 2: Close all slide valves on inlet and outlet.
STEP 3: Open the tap(s) on the waste valve...
How often will the filter need cleaning?
Typically in summer the filter will require cleaning once or twice a week, however every pond if different and cleaning requirement will vary depending on stocking density, exposure to sun and other variables.
What size fuse do I need for a Varipump?
As all the Varipumps use less than 700watts so 3 amp fuse is suitable.
How do I clean the filter on my airpump?
To clean the filter on your airpump, follow the steps below or watch our YouTube video here:
Step 1: Loosen the screw on top.
Step 2: Remove the plastic filter cover.
Step 3: Take the filter out and clean it with clean water and dry it.
Step 4: ...
I want to install the EazyPod on a gravity fed system, what height will the water level be?
The measurement on gravity fed Eazypods will be 555mm from the floor to the water level inside the EazyPod. Remember to remove the black inlet pipe and make the necessary changes to the filter as shown in the instructions, as the EazyPod will arrive ...
How long is the Varipump guarantee?
This product is guaranteed against defects in material and workmanship for two years from the date of purchase, under normal usage. The guarantee DOES NOT APPLY in case of improper use, negligence, lack of maintenance or accidental damage to the pump...
What size pump do I need for an EazyPod?
EazyPods are suitable for ponds up 10,000 litres, and we recommend that a pond is turned over once every two hours. A 5000lph pump (like a Bermuda Filter Force 5000,) would be perfect.
What fittings do I need to connect the Varipump to pressure pipe?
To attach 2” pipework to the Varipump 20,000 and 30,000, you would need to use a 2” single union, threaded female to plain female, EA code: K82-76-66.You can then glue 2” pressure pipe directly into this. With the 10,000 you would...
How long will it take to see results after using Pure?
The bacteria is working from the moment it is put into the pond. It will quickly start to find a food source that can sustain massive, exponential growth in the bacterial count.
It is likely to be somewhere between 24 hours and 5 days before any difference...
My airpump is running but no air is coming out?
The airpump is mounted to the base on rubber grommets, it is possible one of these has come out. Please refer to the manual and...