Pond FAQs
How long is the power cable on a Varipump?
The cable from the mains to the control box is 2metres, the cable from the control box to the pump is 10metres, this makes the total length 12metres.
My Varipump has no flow?
Check the pump is wired correctly, the fuse has not blown and the pump his switched on at the controller.
If using the pump dry, make sure it is primed
Ensure any valves in the pipework are open
If using a non-return valve verify the orientation...
How do I clean the Varipump?
To clean the Varipump, follow the steps below or watch our YouTube video here:
Step 1: Hold pump by the handle and remove the inlet strainer basket
Step 2: Using a Phillips screwdriver, undo the four screws at the base of the pump body
Step 3: ...
Should I store my varipump in winter?
If there is a chance that the water will freeze over and restrict the flow, then you should take it out of the pond and dry it out. Store it over winter in a dry place, then reconnect the pump again in spring.
The air output has dropped on my airpump, why?
The diaphragm may need replacing, we recommended these are replaced annually. View diaphragm kits
Can the airpumps be used outside?
The airpumps are weather proof and can be used outside, they are not waterproof so do not situate in a position where they are likely to be flooded
I have replaced the diaphragm kit but my Airpump still does not work?
All the parts in the air pump can be replaced, if you have replaced the diaphragm kit and you pump still does not work it may be the electro-magnet. View electro-magnets
How do I change the activating arm on my airpump?
To change the activating arm on your airpump, follow the steps below or watch our YouTube video here:
Step 1: Loosen the four screws around the cover and remove.
Step 2: Loosen the four screws around the coil cover and remove.
Step 3: Loosen the...
Should the Detox Dechlorinator be flushed before use?
Yes, run the unit until the water is clear and free of dust and carbon particles.
What are the dimensions of Airpumps?
What are the Airpump Curves?
To identify the Airpump curves, please click from one of the below options:
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What flow rate should the Detox Dechlorinator be at?
The ideal is four litres per minute or less. Use a measuring jug, and make sure that it takes over 15 seconds to fill one litre. Any more and it is too much.
Can I install a tap / valve after the Dechlorinator or throttle it back, downstream of the unit?
No, installing a tap after the unit is the number one cause of leaks and damaged units. Detox is tested to withstand average mains water pressure, but if a tap / ball valve is installed after the unit, pressure can build inside the unit.
What should I do when the dechlorinator is not in use?
Store it vertically and allow the water to drain away. Store in the dark to prevent algae growth.
What fittings come with the Detox Dechlorinator?
The Detox comes with hose fittings to attach your Detox to standard hosepipe.
What fittings are required to hard plumb the Detox Dechlorinator?
To hard plumb the Detox you require a ¾" single union female threaded to plain female connector and suitable pipe, we would suggest using ...
Can I use all three Pure Pond products?
Yes, Gel to start your filter, Bomb for rapid bacteria replacement, and Pure Pond for regular addition and maintenance.
Where can I buy Pure Products?
Every Evolution Aqua stockist will either have them in stock, or can order them in.
Can I overdose my pond with Pure?
No, but the bacteria inside Pure is aerobic (oxygen demanding,) so adding far too much Pure may deplete a pond’s oxygen levels, unless sufficient water movement and aeration is in place.
Do I need to turn my UV off when dosing my pond with Pure products
No, you don't need to turn your UV off when dosing your pond with Pure Pond products (Pure Pond Balls and Pure Pond Bomb). You will need to turn it off when using the Pure Filter Start Gel and follow the directions as stated on the bottle.
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