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Our last shipping day for online orders will be Wednesday 18th December, 2024 by 12:30. Orders placed after that will be dispatched from Wednesday 8th January 2025.
Moving bed media has many advangates over traditional static bed filters including a huge surface area which is always exposed to maximum oxygen and food for the bacteria, self cleaning media as it tumbles, and the world famous protected surface area...
What size fuse do I need for a Varipump?
As all the Varipumps use less than 700watts so 3 amp fuse is suitable.
What is the weight of K1 and K1 Micro Media?
K1 weights 150kg per m³ and K1 Micro weights per m³
How do I adjust the Double Union Ball Valve?
If you're finding it difficult to turn the valve during maintenance, you can use the video below to learn how to adjust it.
How does the Nexus Automatic Air Control Valve Box work?
This video will show you how the Nexus Automatic Air Control Valve Box works. This will help you to troubleshoot any issues you may have encountered along side our other troubleshooting videos for the Nexus Automatic Control Box.
My Nexus is not draining to waste when valve is opened.
Remove the outside union on the waste ball valve, open the valve, if no water pours out the blockage is under the Nexus, carefully push a suitable stick (such as a cane) and release the blockage, you can also remove the Eazy and access the pipe from ...
There is no power/does not initiate cleaning mode to my Eazypod automatic control box.
Check the wiring is correctly installed. Seek advice from a suitably qualified electrician if in doubt.
Check the mains connection to the control box. Check the connection at the mains power and check the wiring inside the control box. Seek advice...
What’s the difference between Pure Pond, Pure Pond Bomb and Filter Start Gel?
Filter Start Gel should be used to kick-start brand new filters, or existing filters which have changed to brand new biological media. Pour the gel directly over the media. Pure Pond is a maintenance product which can be used regularly on new and established...
What is the expiry date of PURE Pond?
PURE Pond has a shelf life of 2 years. There is a label on the bottom of the tub which clearly displays the expiry date and batch number. Please store all PURE products out of reach of children, in a safe place, with the lid tightly closed and in a cool...
What is the weight of a Nexus filter?
Nexus+ 220 (without water) weigh approximately 70kg on a pallet and Nexus+ 320 weigh approximately 90kg on a pallet.
How do I replace the ballast box on an evoUV
To learn how to change the ballast on a 15W/25W, watch the video below.
How often do I need to change the media in my Nexus?
You should never need to change the media in your filter. You can add more to the outer chamber of your filter if required. Please see question 4 for more information before adding more.
Why do you need balance pipe for a Cetus Sieve?
My UV Bulb is not lit on my evouv, what should I do?
You need to investigate the power to your unit.
Has your RCD tripped? If yes, check your wiring and reset.
Examine the UV bulb for signs of failure, and replace if necessary.
Is the UV bulb fitted correctly? Unscrew the end caps and ensure correct...
Do I need to turn my UV off when dosing my pond with Pure products
No, you don't need to turn your UV off when dosing your pond with Pure Pond products (Pure Pond Balls and Pure Pond Bomb). You will need to turn it off when using the Pure Filter Start Gel and follow the directions as stated on the bottle.
Please follow...
What is the total surface area of K1 and K1 Micro Media?
K1 has a total surface area of 950m² per m³ and K1 Micro has a total surface area of 1400m² per m³
The pond gets dirty after cleaning my Eazypod
Check that you have turned your circulating pump off, so that the dirt in the K1 Micro hasn’t returned to the pond.
If the K1 Micro appears to bubble (boil) above the outlet water level during cleaning, some dirt may return back to the pond. This...
Why do I need two pumps for a Cetus Sieve?
If the Cetus Sieve is installed on a system with a biological filter such as a Nexus, you will need two pumps to install the Cetus Sieve as recommended, this ensure the optimal...
What fittings are required to plumb the evoUV in?
The 15,25,30,55 and 75watt models come supplied with 1.5" hosetails, you can also hard plumb using 1.5" BSP male fittings. You can find these fittings at the following links
...
My evouv appears to be leaking from the end fittings?
This could possibly be caused by an incorrectly fitted, damaged or overtightened O-Ring on the quartz sleeve. Please check the quartz sleeve O-Ring, reposition it or if necessary replace it with a new one. Follow the steps on page 14 in the manual to...