My evouv appears to be leaking from the end fittings?

This could possibly be caused by an incorrectly fitted, damaged or overtightened O-Ring on the quartz sleeve. Please check the quartz sleeve O-Ring, reposition it or if necessary replace it with a new one. Follow the steps on page 14 in the manual to test. To view the manual, click here.

IMPORTANT: Do not fit the bulb socket or end cap until the issue is solved.

If water enters the bulb socket it can cause irreparable damage to bulb socket and ballast. Damage caused by improper fitting of the quartz sleeve, o-rings and locking nuts are not covered under warranty.

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