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Our last shipping day for online orders will be Wednesday 18th December, 2024 by 12:30. Orders placed after that will be dispatched from Wednesday 8th January 2025.
Are both K1 and K1 Micro suitable for mechanical filtration?
Yes, both K1 and K1 Micro are suitable for mechanical filtration, due to its compact size K1 Micro is usually preferred
How long after I install the evoUV will my pond become clear?
There are many factors which affect how long your evoUV will take to clear your pond, such as the levels of nutrients available to the algae, the water temperature and the level of sunlight. Assuming that you have installed the correct size unit, most...
How do I change the bulb and quartz sleeve on an evoUV?
p>Watch the step by step video below to learn how to change the bulb and quartz sleeve on an evoUV.
How do I reduce a 110W evoUV to 1.5" using single unions?
How to reduce a 110W evoUV to 1.5" using single unions
Learn to understand the Eazypod Automatic Control Box (In Real Time)
Understanding the Eazypod Automatic Control Box (In Real Time)
How does the Nexus Automatic Inlet Plate Relay work?
This video will show you how the Nexus Automatic Inlet Plate Relays work. This will help you to troubleshoot any issues you may have encountered along side our other troubleshooting videos for the Nexus Automatic Control Box.
K1 Micro is floating but K+Media is not in my Nexus, why is this?
The K+Media in normal conditions becomes semi-buoyant within 48 hours. However, the K1 Micro (only in the Eazy) takes longer to absorb water. This can take up to one week.
I have an Ammonia and / or Nitrite reading.
A typical filter can take approximately 8 weeks to mature. During this time Ammonia and Nitrite levels will rise and fall. This process can be accelerated by using PUREPOND. If you still experience Ammonia and Nitrite readings after this period of time...
I am using a Nexus, my pond has been running for longer than 2 months and my water is cloudy, why?
It is important that the Eazy is flushed a minimum of 2 times during cleaning. This ensures that all the debris collected is flushed out to waste. If the unit is only cleaned once some debris can be returned to the pond, clouding the water. Flush the...
My Nexus is blocked with media/debris between the eazy and the main chamber
To clear the block you will need to drain down the outer chamber and clear the kiss points with a small flat screwdriver.
You will then need to refill the filter, the media should float up so it can remove by hand.
Can I retrofit a Nexus
It is possible to retrofit a Nexus. However this cannot be done for an Eazypod.
How can I extend the draining time of my Nexus Automatic?
You first need to remove the sticker of the far right side box and change the last dial with a small screwdriver from 50% to 40%, this will extend the cleaning time by one minute.
There is no power to the Nexus control box.
Check the wiring is correctly installed. Seek advice from a suitably qualified electrician if in doubt.
Check the mains connection to the control box. Seek advice from a suitably qualified electrician if in doubt.
Check the fuses inside the control...
How can I locate the fuse in the Nexus control box?
These are located alongside the timer blocks within their own hinged compartments. The fuses are all standard glass fuses; 10 Amp, 5 Amp, 2 Amp, 2 Amp from left to right.
Please see the image below, this is where you can locate the fuses. ...
Can EazyPod be upgraded to automatic cleaning?
No, the EazyPod Automatic is configured differently and would have to be purchased separately.
Can EazyPod be run gravity-fed?
The EazyPod and EazyPod Air can be converted to gravity feed, there are instructions on how to do this in the EazyPod manual which can be downloaded ...
Can EazyPod Automatic be gravity-fed?
No, it’s not possible to run EazyPod Automatic as a gravity fed filter. The Nexus 220 and 320 can be gravity fed with the addition of the Automatic upgrade
I want to recess the EazyPod away from the pond. How do I do that?
EazyPod comes with a rubber connector which allows 4” rigid pipe to be fitted. Place the EazyPod where you want it away from the pond (the base of a pump-fed EazyPod must always be above surface of pond level, gravity fed installations the EazyPod should...
How can I extend the cleaning cycle from 6 minutes to up to 10 minutes on my Eazypod Auto?
You first need to remove cycle timer sticker and then increase the dial from 60 to 100 so that the cycle time would increase to 10 minutes from the original 6 minutes.
What are the air stones used for that come with an EazyPod Air / EazyPod Complete?
The air stones need to sit at the bottom of the pond to provide extra aeration. You use the supplied manifold to divert the air from the air pump, so air can be used to clean the EazyPod and also to aerate the pond via the air stones. This illustration...