Our last shipping day for online orders will be Wednesday 18th December, 2024 by 12:30. Orders placed after that will be dispatched from Wednesday 8th January 2025.

Why is my water dirty when I'm using a K+ Advanced Filter?

1. Insufficient filtration time
2. Low flow
3. Dirty filter requires rinsing and backwashing
4. Pump has blocked.
5. Inlet line is blocked.
6. Pump is not primed.
7. Incorrect water chemistry. Check pH and other water readings. Check UV is working correctly (replace UV bulbs older than 6 - 12 months).
8. Clogged or channelled media. Perform an extra long rinse and backwash.

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