Our last shipping day for online orders will be Wednesday 18th December, 2024 by 12:30. Orders placed after that will be dispatched from Wednesday 8th January 2025.
- Search
FAQ Search Results
Can EazyPod Automatic be gravity-fed?
No, it’s not possible to run EazyPod Automatic as a gravity fed filter. The Nexus 220 and 320 can be gravity fed with the addition of the Automatic upgrade
I want to recess the EazyPod away from the pond. How do I do that?
EazyPod comes with a rubber connector which allows 4” rigid pipe to be fitted. Place the EazyPod where you want it away from the pond (the base of a pump-fed EazyPod must always be above surface of pond level, gravity fed installations the EazyPod should...
How can I extend the cleaning cycle from 6 minutes to up to 10 minutes on my Eazypod Auto?
You first need to remove cycle timer sticker and then increase the dial from 60 to 100 so that the cycle time would increase to 10 minutes from the original 6 minutes.
What are the air stones used for that come with an EazyPod Air / EazyPod Complete?
The air stones need to sit at the bottom of the pond to provide extra aeration. You use the supplied manifold to divert the air from the air pump, so air can be used to clean the EazyPod and also to aerate the pond via the air stones. This illustration...
The K1 Micro doesn’t move well during the cleaning cycle
The air pump is either not powerful enough or there isn’t enough water in the EazyPod. Check all air fittings and line for leaks. Make sure you haven’t inadvertently added more K1 Micro than the 18 Litres.
Too much maintenance, poor clarity, or EazyPod overflowing
Make sure that you haven’t exceeded the maximum flow rate. Please ensure that the EazyPod has gone through a minimum of 2 to 3 cleaning cycles.
Does the UV need to be switched off on my Eazypod during the cleaning cycle?
The UV stays on throughout the process and no harm comes to the UV or the unit.
Why is the K Plus Media is not agitating freely in my Tempest Filter?
It will take a few days before the media starts to behave as it should. During this time it is likely to clump together and not agitate freely during cleaning. This will only last a few days.
Why is the waste valve assembly is leaking on my Tempest?
Check the O-ring is seated correctly on the inside of the waste valve assembly.
Why do I need to clean my filter more often?
Too much algae. Excessive water flow and pressure. Check pump size. Overloaded with fish. Excessive feeding. Filter blocked through calcium.
My filter media has gelled / stuck together in my K+ Advanced Filter
filter medi
How often do I need to replace the lamp on an evoUV
We recommend changing the lamp at the beginning of each year.
Why is there no plug on my evouv?
evoUV adheres to UK pond equipment laws, and requires that it is wired into a safe, compliant, outdoor electrical system, ideally with an RCD cut-off. If you are unsure, consult a qualified electrician.
What replacement bulbs should I buy for my evouv?
Evolution Aqua distribute and recommend Osram, a world leader in UVC technology. Obtain these from an authorised Evolution Aqua dealer.
How do I set-up and install an evoUV?
My UV was working but my pond has gradually been turning green, why?
Quartz sleeve may have become dirty and requires cleaning. Also make sure you have the right model for your pond size. Ensure your pond filtration is removing fish waste and debris efficiently. Dirt in ponds will affect the efficiency of the evoUV. Check...
Can the Varipump be used as a dry pump?
Yes, the Varipump is suitable to use as a dry pump on a gravity fed system, the pump is not self-priming so a non-return valve needs to be used if the water ...
Should I store my varipump in winter?
If there is a chance that the water will freeze over and restrict the flow, then you should take it out of the pond and dry it out. Store it over winter in a dry place, then reconnect the pump again in spring.
How do I change the activating arm on my airpump?
To change the activating arm on your airpump, follow the steps below or watch our YouTube video here:
Step 1: Loosen the four screws around the cover and remove.
Step 2: Loosen the four screws around the coil cover and remove.
Step 3: Loosen the...
My Airpump has a plug, can I cut the plug off?
You may find that your Airpump has a two pin plug - cutting the plug will not void your guarantee.
The plug can be cut off and wired into a safe, compliant, outdoor electrical system, with an RCD cut-off. If you are unsure, consult a qualified...
The plug can be cut off and wired into a safe, compliant, outdoor electrical system, with an RCD cut-off. If you are unsure, consult a qualified...
Did you find what you were looking for?
Tags