Our last shipping day for online orders will be Wednesday 18th December, 2024 by 12:30. Orders placed after that will be dispatched from Wednesday 8th January 2025.
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FAQ Search Results
Where can I buy Pure Products?
Every Evolution Aqua stockist will either have them in stock, or can order them in.
My ammonia and nitrite levels are high, will Pure Pond work in winter?
Unless your pond is heated, the pond bombs will be less effective in cold water temperatures. The nitrogen cycle will also be slower as the bacteria levels in the pond are very low at this time of year, therefore it will take longer for ammonia to convert...
How do I change the fuse on an Eazypod Automatic?
Watch the step by step video below to learn how to change the fuse on an Eazypod Automatic.
How do I change the ballast box on a 15W/25W evoUV?
For step by step instructions, you can use the manual or you can watch the video tutorial below
How do I reduce a Varipump 20,000 and 30,000 from 2" to 1.5"?
How to reduce a Varipump 20,000 and 30,000 from 2" to 1.5"
How often will I need to clean my Varipump?
The Varipump should be cleaned regularly, depending on the pond – every pond is different.
Check the pump monthly, and clean off any build up, and check that there is no debris in the impellor.
1-2 time per year, open up the pump and pull...
How does the Nexus Automatic Control Box work?
Understanding the Nexus Automatic Control Box Video
This video will show you how the Nexus Automatic Control Box works. This will help you to troubleshoot any issues you may have encountered along side our other troubleshooting videos for the Nexus ...
The K1 Micro in the Nexus Eazy doesn’t move well during the cleaning cycle
The reasons for this could be one of the following:
The air pump is not powerful enough (see Air Pump Recommendation on page 4)
There isn’t enough water in the Nexus – check that you used the cleaning pipe to maintain the level on a pump fed system...
What is EazyPod Automatic?
EazyPod Automatic is an EazyPod which can automatically clean its own media. Available with or without UVC, EazyPod Automatic has a control box which can be set by the user to clean itself on a timer, as little or as often as they require. EazyPod Automatic...
Media is escaping and being discharge to waste when cleaning my Eazypod
This can happen if the outer steel mesh is slightly out of position, this sometimes happens during transit, remove all of the media from the biological chamber (this will stop any media becoming trapped when you tap the mesh back into place), with a ...
Why is the media in my Eazypod sitting high up and water is flowing down the overflow channels?
This problem occurs when the media is very blocked and the water can’t flow through it easily.
The filter needs to be cleaned, preferably at least twice to flush the dirt out. This problem may occur if the filter hasn’t been cleaned for a while or a...
How can I extend the draining time of my Eazypod Automatic?
To extend the time that the waste valve is open you can change the setting on one of dials on the timers inside the auto box.
The bottom dial on the right hand timer is set at 30%, if you change that dial to 20% or 10% the waste valve will open sooner...
Why is the K Plus Media is not cleaning in my Tempest Filter?
1. Check the air valve is not blocked.
2. Check the slide valves are fully closed.
3. If the media is very dirty this may cause the pack to clump together.Multiple cleans should clear this.
4. If the white end cap at the bottom of...
2. Check the slide valves are fully closed.
3. If the media is very dirty this may cause the pack to clump together.Multiple cleans should clear this.
4. If the white end cap at the bottom of...
Can the inside of the Tempest filter be cleaned?
The white end caps at the top and bottom of the filter are glued on. It is possible to unscrew the waste valve assembly at the bottom of the filter once the pump is turned off and the filter has been emptied during a cleaning cycle. This will allow you...
What parts come inside the box with the Tempest?
The Tempest arrives pre-filled with 7 litres of K+Media. You also receive the waste valve assembly, which simple screws onto the bottom of the filter, two slide valves and connection pipes which must be fitted using solvent weld adhesive to the inlet...
Can the Cetus Sieve be used on both pump and gravity fed systems?
Yes, the Cetus can be used on both gravity and pump fed systems. You simply swap the rubber boots around on the inlet/outlet
How can I insulate my unit for the cold weather?
The key thing is to make sure the UV is never turned off. The unit could be wrapped in loft insulation and then a waterproof membrane if you live in a very cold area.
What fittings do I need to reduce the Varipump from 2" to 1.5" Pressure Pipe?
Can the airpumps be used outside?
The airpumps are weather proof and can be used outside, they are not waterproof so do not situate in a position where they are likely to be flooded
Will I need to remove the sludge before adding Pure to my pond?
Yes, you will need to clean your pond first and remove as much sludge as possible then use the pond Bomb once the remaining sludge has settled.
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