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Our last shipping day for online orders will be Wednesday 18th December, 2024 by 12:30. Orders placed after that will be dispatched from Wednesday 8th January 2025.
Yes, Pure Pond shrinks as bacteria is released, and a small bead about 5mm in diameter will remain. It is safe, and can be removed, or left in the filter with other biological media. Pure Pond may crack, split and shrink as all the bacteria leaves the ball, but any remaining residue from the gel ball is also safe to leave in the pond system, or remove for aesthetic reasons.