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FAQ (25)
Customer Questions
How often will the filter need cleaning?
Typically in summer the filter will require cleaning once or twice a week, however every pond if different and cleaning requirement will vary depending on stocking density, exposure to sun and other variables.
Why do I need to clean my filter more often?
Too much algae. Excessive water flow and pressure. Check pump size. Overloaded with fish. Excessive feeding. Filter blocked through calcium.
Can the Varipump be used with Nexus and EazyPod automatics?
Yes, the Varipump is ideal for using with either the Nexus or EazyPod automatic.
Does the Varipump come supplied with a plug?
No, Varipump adheres to UK pond equipment laws, and requires that it is wired into a safe, compliant, outdoor electrical system, ideally with an RCD cut-off. If you are unsure, consult a qualified electrician.
What size fuse do I need for a Varipump?
As all the Varipumps use less than 700watts so 3 amp fuse is suitable.
How long is the power cable on a Varipump?
The cable from the mains to the control box is 2metres, the cable from the control box to the pump is 10metres, this makes the total length 12metres.
Can the Varipump control box be kept outside?
The control box is weather/rain proof and can be kept outside, it MUST NOT be submerged in water.
Can the Varipump be used as a dry pump?
Yes, the Varipump is suitable to use as a dry pump on a gravity fed system, the pump is not self-priming so a non-return valve needs to be used if the water level is below the pump.
If I am using rigid pipework what fittings are required the plumb the Varipump in?
You will need two unions to plumb the Varipump to rigid pipework, the Varipump 10000 takes 1½" threaded fittings and the 20000 and 30000 both require 2".
Buy the Single Union Threaded Female to Plain Female
How do I clean the Varipump?
To clean the Varipump, follow the steps below or watch our YouTube video here:
Step 1: Hold pump by the handle and remove the inlet strainer basket
Step 2: Using a Phillips screwdriver, undo the four screws at the base of the pump body
Step 3: ...
My Varipump has no flow?
Check the pump is wired correctly, the fuse has not blown and the pump his switched on at the controller.
If using the pump dry, make sure it is primed
Ensure any valves in the pipework are open
If using a non-return valve verify the orientation...
Why is my Varipump noisy?
Verify airtight plumbing on the suction plumbing especially fittings!
Clean out leaves or other debris from basket strainer (if applicable).
Increase pipe size where possible.
Decrease suction pipe length, reduce the number of elbows, etc
Verify...
How long is the Varipump guarantee?
This product is guaranteed against defects in material and workmanship for two years from the date of purchase, under normal usage. The guarantee DOES NOT APPLY in case of improper use, negligence, lack of maintenance or accidental damage to the pump...
A fault code is displayed on the Varipump controller
The controller can display a fault code if the pump develops a problem. Download the fault code troubleshooting guide at the bottom of this page to identify the issue.
If your Varipump was manufactured before 2021, the fault codes are:
E01 = Pump is...
Are Varipumps self-priming?
No it is not self-priming. It will need to be placed below the water level.
What fittings do I need to connect the Varipump to pressure pipe?
To attach 2” pipework to the Varipump 20,000 and 30,000, you would need to use a 2” single union, threaded female to plain female, EA code: K82-76-66.You can then glue 2” pressure pipe directly into this. With the 10,000 you would need to use the...
My Varipump has a plug, can I cut the plug off?
You may find that your Varipump has a two pin plug - cutting the plug will not void your guarantee.The plug can be cut off and wired into a safe, compliant, outdoor electrical system, with an RCD cut-off. If you are unsure, consult a qualified electrician...
What fittings do I need to reduce the Varipump from 2" to 1.5" Pressure Pipe?
For a 20,000 and 30,000 Varipump you will need to connect a 2” single union, threaded female to plain female Ea code: K82-76-66. You will then need a Plain Reducing Bush-2" to 1.5" Ea Code: R81-063
Should I store my varipump in winter?
If there is a chance that the water will freeze over and restrict the flow, then you should take it out of the pond and dry it out. Store it over winter in a dry place, then reconnect the pump again in spring.
Is The Complete Liquid Plant Food safe for invertebrates?
Yes, it is safe to use with all invertebrates including snails and freshwater shrimp
How often should I use Complete Liquid Plant Food?
Directions are to dose daily, however weekly dosing calculations can be made, and still have great results with plants.
Will I benefit from using other fertilizers?
The Aquascaper plant food is classed as Complete, so includes macro and micro nutrients, and NPK. Dosage can be further increased for demanding situations. If individual dosing of elements is required instead, Evolution Aqua also distribute Aquaforest...
How often will I need to clean my Varipump?
The Varipump should be cleaned regularly, depending on the pond – every pond is different.
Check the pump monthly, and clean off any build up, and check that there is no debris in the impellor.
1-2 time per year, open up the pump and pull...
How do I adjust the Double Union Ball Valve?
If you're finding it difficult to turn the valve during maintenance, you can use the video below to learn how to adjust it.
Is there any way to recycle your Detox dechlorinator?
The activated Carbon inside the Evolution Aqua Detox de-chlorinator itself isn't classified as special waste under UK Special Waste Regulations 1996 and can be disposed of by landfill at an approved site or general waste bin. So, the carbon can be disposed...
Did you find what you were looking for?
- 01942 216 554
- 01942 418 489
- info@evolutionaqua.com
- Evolution Aqua Ltd, Evolution House, Kellet Close, Wigan, UK, WN5 0LP
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